When I first got into the Telecom Industry it was 1983. I would call 100 business a day explaining how I can save them 30% off their phone bill by switching to a new long distance carrier. Fast-forward to 2011 and I MIGHT be able to save customers 30% to switch carriers, however, it is 30% of a much smaller number. A lot of the time it's not worth it to switch.
What I have found in the Telecom Industry today, especially for larger customers is that significant savings is in auditing the existing carrier and contract renegotiation.
We have found hundreds of thousands of dollars in savings auditing the phone bill in the following areas:
1. Do we still use this service? Many times a service has been upgraded to a larger bandwidth or an office has closed, however, the company forgot to disconnect the service - and they keep paying month-after-month.
2. Am I actually receiving my contract rates? I cannot tell you how many times a customer tells me "we are under a contract" and then find out the contract was only partially implemented or never implemented meaning the customer never received the savings that was promised.
3. Bogus charges on the bill. These are unauthorized charges for things like voice mail, pagers, pc support, etc. I have no idea how they got on the bill and furthermore, no one can explain it to me.
4. Misapplied taxes. Most telephone bills carry several miscellaneous taxes. These can range from 15% to 80% depending on the city and local jurisdiction. Many of these may not apply. Plus many organizations are exempt and they should not be paying these taxes anyway.
5. Is there grant money? There are various programs for Healthcare and community-based organizations that give you a discount on services. Once you are approved, you still need to make sure the Telecom provider applies the discount.
When it is all said-and-done, most business can save 20-30% on their phone bill by doing an audit of what they currently have. LME Consulting is able to do all the leg-work and analysis. There is very little resources and involvement the customer has to spend. Just give us the bills and we work with the carriers. And the good news is if we don't find anything you don't have to pay us, its free.
Please go to our website at www.lmeconsulting.net, email us at rich@lmeconsulting.net, or call us at 916-601-1961 for more information.
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